Pick something you'll remember — at least 8 characters.
This is the person who will wear the SOS Responder Assistant. Everything saves as you go — you can stop and come back any time.
This is the language the monitoring dispatcher will speak. It's separate from your device's own spoken language, which is set from the Device tab.
Your name, date of birth, gender and dispatcher language were set when you signed up. To correct any of them, contact us at info@sosresponder.com.
| Text Message | Call | ||
| Help Sent | — | ||
| Low Battery / Power Off |
Text alerts require a cell number.
We'll send a confirmation link to the new address. Nothing changes until it's confirmed — sign-in and all notification emails keep using your current address until then.
Your home address is your permanent one. The active address is where emergency services are sent right now — it only changes through a scheduled stay, and always returns to home when the stay ends.
Applies everywhere: whoever is first in the calling order at your current address (or stay) gets that call.
During the stay, emergency help goes to this address. It switches at the start time and switches back to your home address automatically at the end time. You and the contacts for this stay get an email at each step.
Leave "Until" blank if you don't know the return date — you can switch back any time.
Tap a date for details.
Add as many as you like, then assign up to 5 of them to each of your addresses on the Addresses tab — that's where you choose who gets called, and in what order.
How we notify this contact. They're called and notified while you're at an address that lists them in its calling order.
| Text Message | Call | ||
| Help Sent | — | ||
| Low Battery / Power Off |
Text alerts require a cell number.
Places requires Caregiver App access.
Who gets called and notified — and in what order — is set per address on the Addresses tab, along with the call-before-dispatch option.
Shared with the monitoring center so dispatchers and responders know your medical situation. All optional — add what applies.
Print your Medical ID and keep it somewhere responders will look — on the fridge, in a kitchen drawer, or with your wallet.
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Always On keeps every feature active, including locating the device from the Caregiver App. Standby turns off app features to make the battery last about twice as long. The emergency button works the same in both modes.
The Caregiver App lets you and anyone you choose see the device's location and battery level from a phone. Requires Always On mode.
Places lets you set safe zones — like home or the neighborhood — and alerts your chosen contacts if the device leaves or enters them. Requires Always On mode and Caregiver App access.
Caregiver App and Places require "Always On" device mode.
These are sent straight to the device and may take a few minutes to apply.
Makes the device beep so you can find it nearby.
This is the language the device itself speaks out loud — not your dispatcher language above.
Turning this off means only a manual SOS press will call for help.
You've been inactive for a while. For your security we'll sign you out in about 2 minutes and save any changes first, unless you tap below.